Customer Advocacy

The Value of Customer Advocacy

Brand reputation, referrals, and company valuation.

Without repeat sales and referrals, revenue will always be unpredictable and unstable, that’s why customer advocacy is imperative for consistent sales growth. Leads sourced directly from customer referrals, or your “customer advocates,” strengthen your brand reputation and add measurable value to your company. Not sure how to develop raving fans who skyrocket your revenue? Atomic Revenue creates customer advocacy strategies that support your capabilities and provide measurable results.

Customer Advocacy ROI

Increase your profit margins with Customer Advocacy.

Customers need to be delighted in all facets of your business so they literally make sales calls on your behalf. They do this for your benefit and at little cost to you. From a B2B perspective, advocacy is gained and ROI is strengthened by being a trusted partner in your customers’ business successes. Atomic Revenue works with your team to diagnose and resolve customer-related problems that slow progress and reduce profit and helps you design a powerful customer success strategy.

Customer advocacy supports your sales process with highly qualified, engaged leads that come in your door pre-sold. Just like that, sales go up, unqualified leads and wasted efforts decrease, and company valuation rocks. 

%

of consumers say speed, convenience, knowledgeable help, and friendly service are the most important elements of a positive customer experience.

(Source: PWC)

Experience + Delivery = Advocacy

Set expectations, create interest, and exceed those expectations.

N

Focus on the experience of your customers.

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Always deliver with the intent to exceed expectations. 

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Every step of the process – from initial communication to payment to delivery and beyond – should be about customer experience.

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Allow your customers to advocate on your behalf.

People, Process, Data

Once your customers tell others about you and pre-sell your services to other qualified leads, the sales cycle is shortened and your customer acquisition cost (CAC) decreases. Congratulations! You now have customer advocates ‒ or an unpaid sales force ‒ working for you that generates pure profit.

%

of buyers will pay more for a great customer experience. The more expensive the item, the more they are willing to pay.

(Source: PWC)

Use Data to Get Customers & Keep Them

Unlock the power to control customer satisfaction and create advocacy.

To give customers the experience they want, listen to them and create a customer advocacy plan based on their feedback and measurable data. At Atomic Revenue, we’re all about mining the data first – without it, you’d be perpetually lost on your growth journey. Our team helps you calculate how to satisfy customer demands with data collection and analytics that unlock the power to control customer satisfaction and create advocacy.

Unlock Revenue Opportunities

Customer Advocacy is the backbone of your business plan.

Through lead generation, sales conversion, and customer advocacy, Atomic Revenue aligns all the parts of your business to make it easier for you to operate with long-term, predictable efficiency and achieve revenue results you’ve only dreamed of! Create customer advocates and unlock revenue opportunities today. Contact us for your no-obligation, free revenue assessment.

What Jon has to say about Atomic Revenue...

The language and terminology you helped us develop through the Core Messaging Program have really improved our effectiveness in lead generation, as well as with speaking to new prospects in general. The new messaging helps us quickly convey the value propositions that are important to our customers.

Jon Dobson

CEO, PayRecs

What Adam has to say about Atomic Revenue...

The Financial Operations Model by Atomic Revenue was instrumental in gaining traction and generating revenue for our software service company. 

Adam

Founder Lifeblood.io

 

What Nathan has to say about Atomic Revenue...

Tara and Atomic Revenue were invaluable in our process to streamline multiple data points to provide and present the KPI reporting that really matters to Executive Management.

Nathan Nelson

Marketing Operations Director, Enterprise Bank & Trust

What Jason has to say about Atomic Revenue...

Atomic Revenue has greatly impacted my work experience at OMiga, by shortening my sales ramp-up period. Their sales tools have helped me communicate real value to the 17 new clients I have on-boarded since joining OMiga only 7 months ago. 

Jason Clark

Sales Executive, OMiga

What Tom has to say about Atomic Revenue...

One of the most valuable outcomes of our engagement with Atomic Revenue has been the Impact Declarations. Now seeing how powerful they are in collateral it is clear why Value Propositions aren’t enough.

Tom Cooper

Co-Founder & CTO, Boosterville

What Karen has to say about Atomic Revenue...

When I met Atomic Revenue, bank leadership was happy with our traditional marketing but we had no marketing attribution data. Without performance benchmarks, we cannot measure the effectiveness or return-on-investment of a marketing budget. The market required a shift away from traditional marketing campaigns, but credible ROI metrics would be necessary to measure the improved impacts on buying behavior. This is the problem that Atomic Revenue solved for us.

Karen Loiterstein

Sr. VP Marketing

What Hassan has to say about Atomic Revenue...

We were looking to build our brand and better understand how to implement a digital marketing strategy designed to attract, engage and retain clients. Atomic Revenue's Digital Operations Audit shed light on what was working, and not working as well as we would like, allowing us to focus on what needed to be done without spinning our wheels.

Hassan Megahy

Director of Operations, HIPAAtrek

What Josh has to say about Atomic Revenue...

The digital audit Atomic Revenue performed for us was very thorough and was followed up with practical and concrete ways to improve performance, save money and approach our digital marketing efforts."

 

Josh Edler

Director of Digital Marketing, Decantery

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